This privacy policy (Privacy Policy) sets out how Shameless Media Pty Limited ABN 22 632 743 536 and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (we, our, us) collect, store, use, protect, share and disclose your personal information.
This Privacy Policy applies to our website located at styleish.com.au (Website) and our related services, products, websites, social media pages, tools and applications (together the Services). By participating in our Services, or by visiting or using the Website, you agree to the collection, storage, usage and disclosure of your personal information by us in the manner described in this Privacy Policy.
1.1. As part of delivering our Services, we may collect personal information about you as defined under the Privacy Act 1988 (Cth) (Privacy Act), the Australian Privacy Principles (APPs) and any other privacy laws applicable to our platform. The personal information we collect may include the following:
(a) Information you give us: this includes information that we collect when you sign up for newsletters, submit partnership enquiries, or submit contact forms. The information we collect includes your name, email address, contact details and any other information inputted into the form fields. For partnerships and collaborations we may also collect details of your company, your website and any other information that may assist us in working collaboratively with you.
(b) Feedback and Opinion Data: with regular engagement features like polls and feedback segments, we also gather user opinions, poll results, and survey responses to inform our content creation strategies.
(c) Surveys: information in connection with client surveys, questionnaires and promotions.
(d) Log Data: when you use our Website, our servers record information including information that your browser automatically sends whenever you visit a website, or that your mobile app automatically sends when you're using it (Log Data). This Log Data includes device identifiers, device type, geo-location information, connection information, statistics on page views, traffic to and from our platform, mobile network information, time, date, referring URL, the type of operating system and browser, ad data, IP address, server address, date and time of your visit to our Website, information of documents you download, pages visited, search terms, cookie information, and standard web log data. The Log Data may be processed for the purposes of operating our platform, providing our services, ensuring our security, maintaining back-ups of our databases and communicating with you.
(e) Cookies and other similar technologies: to capture Log Data, we may use cookies and similar technologies like pixels, web beacons and local storage to collect and store personal and non-personal information about how you use our Website. Cookies are files that store information on the device on which you are using or accessing our platform. Cookies also retain your details and preferences, so you can easily continue your browsing session upon return to our platform. If you do not want to activate cookies, you can opt-out of receiving them by amending the settings of your internet browser, although you may find that some parts of our platform will consequently have limited functionality and personalisation if you do so. By using our Website, you agree to the use of these tracking technologies.
(f) Third-party analytics: Third-party analytics tools collect non-personal information such as how often you visit our Website, the web pages you visit, add-ons, and other analytics data that assists us in improving our services. These tools might include Google Analytics, Google AdWords conversion tracking, Google Tag Manager, or Facebook Ads conversion tracking. Third-party cookies may be placed on your computer by a service provider to us, for example, to help us understand how our platform is being used. Third-party cookies may also be placed on your device by our business partners to advertise the service to you elsewhere on the Internet. We reserve our rights to modify, add or remove any third-party analytics tools. By using our Website, you consent to the processing of any non-personal data these tools will collect in the way and for the purposes described above.
2.1. We may collect personal information either directly from you, or from third parties, including where:
(a) you provide information directly to us through our Services or on a hardcopy form;
(b) you use the Website generally;
(c) you provide your information when subscribing to any of our newsletters;
(d) you contact us through our Website, in person, by phone or in writing;
(e) you sign up for any of our premium services;
(f) you submit any of our online forms;
(g) you deal with us generally via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;
(h) you interact with our Website, social applications, services, content and advertising; and
(i) you invest in our business or enquire as to a potential purchase of our business.
2.2. We may also collect your personal information from third parties including:
(a) referral agencies;
(b) government agencies and insurers;
(c) third parties who produce any content, advertising, and marketing campaigns for us that you may interact with; and
(d) our other service providers and publicly available sources.
2.3. Where we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. By providing personal information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.
2.4. Where our Website includes links to third-party retailers and brands (Affiliate Links), clicking on those links may result in affiliate network or retailer cookies being placed on your device once you leave the Website. These cookies allow the relevant affiliate network or retailer to attribute a purchase to us and pay us a commission, but do not give us access to your payment details or account credentials held by that third party. Once you leave the Website via an Affiliate Link, your personal information will be handled in accordance with the privacy policy of that third party, not this Privacy Policy, and we encourage you to review it before providing any personal information.
3.1. We collect, store, use and disclose your personal information through lawful and fair means, so we can perform our business activities. In particular, we need your information for the following primary purposes:
(a) to operate the Website and provide our Services or information to you including to:
(b) assist in streaming and personalising information for you. For example, if a user frequently listens to fashion-related podcasts, Shameless Media might promote more of their Style-ish content to that individual;
(c) enable us to process your personal data;
(d) manage our relationship with you, including information about similar services or terms and conditions or send you an email reminder that a task you have performed on our Website remains uncompleted, such as an incomplete form;
(e) send updates about new content, events, promotions, and exclusive offers. This includes sending newsletters, marketing emails, or notifications regarding new podcasts, articles, or community engagement opportunities;
(f) enable you to communicate with us regarding your use of the Website;
(g) help us ensure that advertisements and brand collaborations are relevant to our user base. This data is essential for creating targeted ads that resonate with our audience;
(h) confirm your identity;
(i) to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing the Services to you;
(j) communicate with you about your account, or any transaction;
(k) to administer contracts including to negotiate, execute and/or manage a contract with you;
(l) to be de-identified for the purposes of generating statistical data and improving the Website;
(m) for record keeping and administrative purposes, including accounting purposes;
(n) to administer, operate, protect, improve and optimise the Website and our service offerings and customer experience;
(o) for advertising and marketing purposes (including for analytics);
(p) to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
(q) to enable you to take part in a competition;
(r) to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act 2003 (Cth)). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
(s) for quality, training and coaching purposes;
(t) to send you administrative messages, reminders, technical notices, updates, security alerts, and other information about our products and services requested by you; and
(u) to consider an application for employment from you.
3.2. You acknowledge and agree that we may also deal with your personal information in any other manner which is permitted by any agreement that we have in place with you, or otherwise in accordance with our other policies we have in place from time to time.
4.1. We may disclose your personal information to third parties for the purposes contained in this Privacy Policy, including without limitation to:
(a) Service Providers: we may share your personal information with service providers utilised by us in the provision of the Services to:
i. develop and improve our Services;
ii. provide you with the Services;
iii. conduct quality assurance testing;
iv. provide support; and/or
v. provide other services to us.
(b) Affiliates and Acquisitions: We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (Affiliates), in which case we will require our Affiliates to honour this Privacy Policy. In the event we are involved in a merger, acquisition or sale of assets we may disclose personal information collected by us to such entities that we propose to merge with or be acquired by, and will assume the rights and obligations regarding your personal information as described in this Privacy Policy. All of our rights and obligations under this Privacy Policy are otherwise freely assignable by us to any of our Affiliates or a successor entity in connection with a merger, acquisition, restructuring or sale of assets, or by operation of law.
(c) Third parties with your consent and in other circumstances: We may also disclose your personal information to third parties to whom you expressly ask us to send the personal information to, or to third parties where permitted under the Privacy Act or where required in order to provide our Services to you. This also includes:
i. your authorised representatives;
ii. government and regulatory authorities and other similar organisations, as required or authorised by law or as required as part of the Services; and
iii. such entities that we propose to merge with or be acquired by.
(d) Overseas: We may need to disclose your information to third parties outside of Australia and service providers located internationally in order to enable us to provide the Services. This includes service providers and contractors who are located overseas (telephone answering service, data analytics, IT services) and data processing services. Where we use a supplier outside of Australia, we will take reasonable steps in the circumstances to ensure that such overseas recipient does not breach the APPs (except where such steps are not required under the Privacy Act).
(e) Aggregated data: We may also aggregate and/or make anonymous your personal information including sensitive information to make it available for the purposes of generating statistical data for the conducting of research and improving the Services.
(f) Reviews and social media: Where you leave a review of our Services, or if you tag us in any of your own material (including any social media post on your personal account) you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate and create derivative works from, distribute and display such content throughout the world in any media.
5.1. In order to provide the Services to you, you agree to receiving emails from us for the following purposes:
(a) notifications about activity on the Services (which are set on by default) including sign ups, form submissions, recommendations, and general updates;
(b) communication from us or our representatives in connection with the Services; and
(c) marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing. This includes where you have signed up to our marketing or promotional newsletters.
6.1. We destroy or permanently de-identify personal information which is no longer needed in accordance with APP 11, unless we are otherwise required or authorised by law to retain the information for a period of time.
6.2. We take reasonable precautions to ensure that the personal information we collect, use, store and disclose is accurate, complete, relevant and up to date. However, the accuracy of that information depends to a large extent on the information users provide. That's why we recommend that you keep us up to date with changes to your personal information such as your name or address.
6.3. While we try our best to ensure your personal information is protected from loss, misuse, unauthorised access, modification or disclosure (via measures such as firewalls, data encryption, virus detection methods, and password restricted access), we cannot guarantee the absolute security of your personal information (it's the Internet after all!). In the event of a data breach, we will attend to the reporting requirements that apply to us. We cannot accept responsibility for the misuse, loss or unauthorised access to, your personal information where the security of information is not within our control.
6.4. If you reside in Australia, in the event that there is a data breach and we are required to comply with the NDBS of the Privacy Act, we will take all reasonable steps to contain the suspected or known breach where possible and follow the process set out in this clause.
6.5. If we have reasonable grounds to suspect that the data breach is likely to result in serious harm to any individuals involved, then we will take all reasonable steps to ensure an assessment is completed within 30 days of the breach or sooner if possible. We will follow the guide published by the Office of the Australian Information Commissioner (if any) in making this assessment. If we reasonably determine that the data breach is not likely to result in serious harm to any individuals involved or any remedial action we take is successful in making serious harm no longer likely, then no notification or statement will be made.
7.1. Subject to the Privacy Act, you have a right to access and correct any personal information about you that we may hold. If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
7.2. If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
7.3. If we receive a request from you to access or correct personal information we will respond to you within a reasonable time after receiving your request and in the manner requested by you, if it is reasonable and practicable for us to do so. We may charge a reasonable fee for giving access to the information. Where technically feasible, and where you have provided personal information to us with your consent or for the performance of a contract with you, you may request that we transfer that information to another organisation on your behalf.
8.1. If you do not provide us with the personal information described above, some or all of the following may happen:
(a) we may not be able to provide the Website or our Services to you, either to the same standard or at all;
(b) we may not be able to provide you with information about the Website or our Services that you may want; or
(c) we may be unable to tailor the content of our Website to your preferences and your experience of our services may not be as enjoyable or useful.
9.1. This Privacy Policy may be updated by us from time to time, and the updated Privacy Policy will apply from the date it is published on our Website or otherwise communicated to you. Each time you use our Website you should revisit this Privacy Policy and familiarise yourself with any changes. Continued use of our Services (including our Website) shall indicate your acceptance of any changes.
10.1. Enquiries regarding this Privacy Policy or the personal information we may hold on you should be addressed to the Privacy Officer, whose contact details are below.
10.2. If you think your personal information, held by us, may have been compromised in any way or you have any other privacy related complaints or issues, you should also raise the matter with the Privacy Officer.
10.3. We will ensure your claims are investigated and a formal response will be provided to you, within a reasonable time, considering the circumstances of your claims. If any corrective action is determined to be required, as a result of that investigation, we will take all reasonable steps to rectify the situation and advise you of such, again within a reasonable time considering the circumstances.
10.4. If we do not resolve your enquiry, concern or complaint to your satisfaction or you require further information in relation to any privacy matters, please contact the Office of the Australian Information Commissioner, whose contact details are below.
Telephone: 1300 363 992Email: enquiries@oaic.gov.au
Office Address: Level 3, 175 Pitt Street, Sydney NSW 2000
Postal Address: GPO Box 5218, Sydney NSW 2001
Website: www.oaic.gov.au
Entity: Shameless Media Pty Limited ABN 22 632 743 536
Contact: Please contact us by submitting a contact us form on the Website.
